Add license in ESET MSP Administrator


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Note  

ESET MSP Administrator provides ESET Dynamic Threat Defense license, that contains seats for:

ESET Dynamic Threat Defense for Endpoint Security and Server Security

ESET Dynamic Threat Defense for Mail Security

There are also bundle licenses for ESET PROTECT Cloud which contain also seats for ESET Dynamic Threat Defense:

ESET PROTECT Complete

ESET PROTECT Mail Plus

ESET PROTECT Advanced

Verify if the ESET Dynamic Threat Defense product is available

1.Log in to your ESET MSP Administrator Account.
 

2.Click Companies > select an MSP customer > Details.
 

3.In the Available products section, look for the ESET Dynamic Threat Defense or a bundle which contains ESET Dynamic Threat Defense.

 


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Accept the Terms of Use

Before you can add the license, you must accept the Terms of Use (for ESET Dynamic Threat Defense) in ESET MSP Administrator portal. If you do not have this option available, the Terms of Use must be accepted by your parent company, MSP Manager or a user with Write permission to your root company.

 

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Add the ESET Dynamic Threat Defense product

If the ESET Dynamic Threat Defense product is not available in the Details section of your customer, add it.

1.Log in to your ESET MSP Administrator Account.
 

2.Click Companies > select an MSP customer > Details.
 

3.Click Edit.
 

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4.Click Properties > Available products > select ESET Dynamic Threat Defense.
 

5.Click Save.

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Add the ESET Dynamic Threat Defense license to your MSP customer

If the customer has the ESET Dynamic Threat Defense license available, you can add the license to the customer.

1.Log in to your ESET MSP Administrator Account.

 

2.Click Companies > select an MSP customer > Licenses.

 

3.Click Add License (or Request License).

 

4.Select the check box next to ESET Dynamic Threat Defense and set the number of Units.

 

5.Click Add.

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ESET Dynamic Threat Defense license details

The ESET Dynamic Threat Defense license is a bundle license. You can check the details in your ESET MSP Administrator Account.

1.Log in to your ESET MSP Administrator Account.

 

2.Click Companies > select an MSP customer > Licenses.

 

3.Click the msp_plus icon next to the ESET Dynamic Threat Defense license to expand the license.

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When the ESET Dynamic Threat Defense license is added, synchronize the license to ESMC or ESET PROTECT.

Units and subunits

The bundle Units are not equal to the sum of all bundle subunits. The bundle Units number is in case of ESET Dynamic Threat Defense equal to the first subunit, Endpoint for Security + File Security. The Mail Security subunit is 1.2 times the ordered bundle quantity, it is not included in the bundle Units.

The billing is executed based on bundle Units.

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