Fair Use policy
Fair Use policy description
The Fair Use policy states a limit for number of files uploaded from a customer. The file limit applies to selected ESET LiveGuard Advanced protection tiers. See the table below for more information.
The file limit is: 50 files / seat / month. The number of files is counted for all computers together, so one machine can send more, if another is sending less.
For example:
•Customer with 500 seats can upload up to 25,000 samples per month.
•Customer with 10,000 seats can upload up to 500,000 samples per month.
ESET LiveGuard Advanced tiers' properties
See the table below for the list of available ESET LiveGuard Advanced tiers and their properties.
Tier name |
Minimum seat count |
Available for ESET PROTECT On-Prem |
Available for ESET PROTECT |
License allows user to create ESET PROTECT instance |
Available in ESET MSP Administrator 2 |
File limit |
|---|---|---|---|---|---|---|
ESET LiveGuard Advanced |
5 |
|
|
|
|
No |
ESET PROTECT Complete |
5 |
|
|
|
|
Yes |
ESET PROTECT Mail Plus |
|
|
|
|
|
Yes |
ESET PROTECT Advanced |
5 |
|
|
|
|
Yes |
ESET Dynamic Endpoint Protection |
5 |
|
|
|
|
Yes |
ESET Dynamic Endpoint Protection - Antivirus Level |
5 |
|
|
|
|
Yes |
ESET Targeted Attack Protection |
250 |
|
|
|
|
Yes |
Get no file limit
Contact your ESET partner to get more information about the protection tier with no file limit.
Check the number of sent files
Use the report in management console to get the number of uploaded files.
Exclude certain files from sending
If you are overreaching file upload limit, review the files you are sending and consider excluding folders with an excessive number of submitted files, which you are sure are safe. Some applications or developer tools can generate an excessive number of files which are not a threat or need not be submitted. Decrease the number of uploaded files by analyzing your upload statistics and adding exclusions.