Computers

All client devices that have been added to ESET Cloud Administrator are shown here and are divided into groups. Each device is assigned to a single static group. Clicking on a group from the list (on the left) will display the members (clients) of this group in the right pane.

Click a device to open a new menu with actions available for that device. You can also select the check box next to a device and click the Actions button on the bottom bar. The Action menu will display different options depending on the type of device. Refer to the Icon legend for details about different icon types and statues. Click the number of alerts in the Alerts column to see the list of alerts in the computer details section.

The Last Connected column displays the date and time of last connection of the managed device. The Last Connected information gets highlighted to indicate that the computer is not connecting:

Yellow (error) - computer is not connecting for 2-14 days.

Red (warning) - computer is not connecting for more than 14 days.

Filtering the view

There are different ways to filter your view:

Standard filter: To add filtering criteria, click Add filter and select item(s) from the list. Enter the search string(s) into the filter field(s). Active filters are highlighted in blue.

You can filter by severity using the status icons: validation-status-icon-error red - Errors, validation-status-icon-warning yellow - Warnings, icon_success green - OK and icon_unmanaged gray - Unmanaged computers. The severity icon represents the current status of your ESET product on a particular client computer. You can use a combination of these icons by turning them on or off. For example, to see only the computers with warnings, leave only the validation-status-icon-warning yellow icon selected (the rest of the icons must be deselected). To see both, validation-status-icon-warning warnings and validation-status-icon-error errors, leave only these two icons on.

Click Add filter > Product Category and using the drop-down menu, you can select the types of devices to be displayed.

oAll Devices - select this option from the drop-down menu to see all the client computers again, without limiting (filtering) displayed clients. You can use a combination of filtering options when narrowing down the view.

oESET Protected - protected by an ESET product

oESET Cloud Administrator - individual ECA components such as Agent, RD Sensor, Server, etc.

oOther - Shared Local Cache, Virtual Appliance, Enterprise Inspector Agent, Enterprise Inspector Server.

Show Subgroups check box - show subgroups of the currently selected group.

Filters and layout customization

You can customize the current Web Console screen view:

Manage the side panel and main table.

Add filters and filter presets. You can use tags for filtering the displayed items.

note

Note

If you are not able to find a particular computer in the list and know it is in your ECA infrastructure, make sure that all filters are turned off.