How to unlock password protected Advanced setup

When you want to access protected Advanced setup, the window for entering the password is displayed. If you forget or lose your password, click the Restore password option below and enter the email address you used for license registration. ESET will send you an email with the verification code. Enter the verification code and then write and confirm the new password. The verification code is valid for 7 days.

You can also restore password via your my.eset.com account. Use this option, if the license is associated with your ESET License Manager.

If you cannot remember your email address, click I don't know my email address and you will be redirected to the ESET website to quickly contact our Customer Care department.

Generate code for Customer Care – This option will generate the code to be provided to Customer Care. Copy the code provided by Customer Care and click I have a verification code. Enter the verification code and then write and confirm the new password. The verification code is valid for 7 days.

For more information, read the ESET Knowledgebase article.