Update modules for Windows

An endpoint may not be updating with the most recent product modules for any number of reasons. While the ESET endpoint products will attempt to update on their own, this automation combines the ESET Monitor - Protection Status custom service with the automation policy ESET Task - Update Modules to ensure an update task is sent if an endpoint reports its product modules have not been updated in the specified amount of time.

1.Open the ESET-Service Template you have created in the creating a service template section.

2.In the Details tab next to Service, select ESET Monitor - Protection Status from the drop-down menu and click Add Service.

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3.In the Details tab of the ESET Monitor - Protection Status window, change the Name to indicate the purpose of this custom service. In this example, ESET Monitor - Protection Status (Update Modules).

4.Type Update Modules next to Service Identifier.

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5.In the ESET Monitor - Protection Status window, click the Thresholds tab.

Next to Monitoring, select Custom from the drop-down menu.

Next to String value, type Out of date.

Next to If String does not contain {Product not activated} display state as, select Normal from the drop-down menu.

Next to If string does contain {Product not activated} display state as, select Failed from the drop-down menu.

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6.In the ESET Monitor - Protection Status window, click the Self-Healing tab.

7.Select Failed in the From status column and click the single arrow pointing to the right to move Failed to the To status column.

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8.Scroll down to the Self-Healing section and select the Execute Self-Healing action check box to enable self-healing.

9.Next to After executing Self-Healing wait, type 10. This should provide the Automation Policy with enough time to update the product modules.

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10.Click the Action tab, scroll down to the Self-Healing Action section and select Execute Automation Policy from the drop-down menu.

11.Next to Select Automation Policy, type ESET and select ESET Task - Update Modules from the drop-down menu.

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10.To be notified whenever this self-healing action takes place, click the Notification tab and configure your desired settings.

11.Click Save.

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