Known issues
Windows log location You can find ESET DEM plugin for Datto RMM logs in %Programfiles%\ESET\RMM Adapter\logs\ermma.log in a Windows. |
%Program Files%\ESET\RMM Adapter\bin\ermma-datto.exe file may cause issues with ESET DEM plugin for Datto RMM
If you encounter problems with ESET DEM plugin for Datto RMM, delete: %Program Files%\ESET\RMM Adapter\bin\ermma-datto.exe. If issues persist, delete any values in the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\ESET\ESET RMM Plugin.
Language support on server products
There are known limitations to the ESET server products when used in non-English languages. These mostly revolve around the logs formatting; however, they may extend to other areas. Report issues if you encounter them.