Renewal FAQ

note

Did you renew?

If you renew your ESET product within a set time of expiration, your product will be updated automatically. If you renew your product after some time has passed, you will be issued a new license. You need to activate your product with your new license

How do I renew my license? KB570

How do I find when my license expires? KB569

What do I do after renewing my license? KB2228

How do I manage auto-pay settings ESET licenses? KB6205

Renew ESET Smart Security and switch to ESET internet Security KB6269

Why is my new expiration date not displaying after I renewed my license? KB2389

You may experience a brief delay before your expiration date is updated and program updates are downloaded. Your virus protection will remain active and your computer will be secure during this time. If you renew before your expiration date, your new expiration date will not take effect until your original expiration date passes. If you renewed your ESET product early, your new expiration date may not display until your previous license expires. If you received a new License Key or username and password when you renewed, you will need to activate your ESET product again.

Activate ESET home products (Windows)

Activate ESET Cyber Security / Pro (macOS)

 

Why is my new expiration date not displaying after I renewed my license? KB2389

You may experience a brief delay before your expiration date is updated and program updates are downloaded. Your virus protection will remain active and your computer will be secure during this time. If you renew before your expiration date, your new expiration date will not take effect until your original expiration date passes. If you renewed your ESET product early, your new expiration date may not display until your previous license expires. If you received a new License Key or username and password when you renewed, you will need to activate your ESET product again.

Activate ESET home products (Windows)

Activate ESET Cyber Security / Pro (macOS)

 

View the other topics in this section.