When does my license expire?

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Why is my new expiration date not displaying after I renewed my license? KB2389

You may experience a brief delay before your expiration date is updated and program updates are downloaded. Your virus protection will remain active and your computer will be secure during this time. If you renew before your expiration date, your new expiration date will not take effect until your original expiration date passes. If you renewed your ESET product early, your new expiration date may not display until your previous license expires. If you received a new License Key or username and password when you renewed, you will need to activate your ESET product again.

Activate ESET home products (Windows)

Activate ESET Cyber Security / Pro (macOS)

 

Business product users

 

Why is my new expiration date not displaying after I renewed my license? KB3522

You may experience a brief delay before your expiration date is updated and program updates are downloaded. Your virus protection will remain active and your computer will be secure during this time. If you renew before your expiration date, your new expiration date will not take effect until your original expiration date passes. If you renewed your ESET  product early, your new expiration date may not display until your previous license expires.

If you received a new username and password when you renewed, update the Username and Password for multiple client workstations at the same time (5.x)

 

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