step-5

Troubleshoot your device connection issue for business users

The activation issue you are experiencing may be related to a connectivity issue between your device and the internet. This is can occur for a number of reasons. To troubleshoot the issue you are experiencing, click the issue type for instructions to check if it is causing your connectivity issue and resolve it.

 

step-1

You may have incorrect proxy server settings.

 

step-2

Your firewall may be blocking access. Check the ports and addresses required to use your ESET product with a third-party firewall.

 

step-3

You may be having SSL certificate validation problems. Troubleshoot SSL certificate issues (HTTPS activation).

 

step-4

You may have Third-party Antivirus installed that is conflicting with your ESET product.

 

step-5

Your operating system may not be up-to-date. Visit our Microsoft Windows Support Policy and ESET products.

 

step-6

You  may be installing ESET product with an out-of-date installer. Visit our download page to get the most recent installer for your product.

 

step-7

You may have malware on the computer.