License management
The main window gives you an overview of the licenses pulled from ESET Business Account or ESET MSP Administrator. You can see all license pools, sites or companies available in the ESET Business Account or ESET MSP Administrator portal. License management enables you to protect or unprotect users.
If you have the same email address registered in both ESET MSP Administrator and ESET Business Account (single sign-on), you can switch between the ESET Business Account and ESET MSP Administrator views (hybrid licensing account).
The ESET Cloud Office Security license allows you to use the ESET LiveGuard Advanced feature at no extra fee. You will see the ELG label next to the License ID.
Displays license information and usage (license pool name, license ID, units, validity and status). The licenses and license pools are loaded from ESET Business Account. License pools are available only if you have existing sites within ESET Business Account (sites are useful for categorization). One unit represents ESET Cloud Office Security protection of a single user for Exchange Online and OneDrive.
Every new user will appear in the Users section as Unprotected. If you use auto-protection by Tenant or Group, new users are protected automatically and will appear as Protected. When protecting users, you have two options: •Auto-protection by Tenant or Group (recommended)—maintenance-free, any newly added user that is in an Azure AD group or belongs to a Tenant is automatically protected. Refer to the note below for details. •Individual user protection—requires management, and you must manually protect every new user. Protect users (no License pool) 1.Click Protect. 2.Select Tenant or Group for user auto-protection and click Protect. For individual user protection, select the users you want to protect and click Protect. The Default policy now protects users. 3.If required, specify a custom policy for the users in the Policies section. Protect users (using License pool) 1.Select the License pool and click the three-dots icon > Show details next to the license pool. 2.Click Protect. 3.Select a Tenant or Group for user auto-protection and click Protect. For individual user protection, select the users you want to protect and click Protect. The Default policy now protects users. 4.If required, specify a custom policy for the users in the Policies section.
Move To move users between license pools and for more advanced operations with licenses, click open ESET Business Account. Unprotect 1.Select individual users, a Tenant or a Group and click Unprotect. 2.When removing Tenant or Group auto-protection, you will be asked whether to Keep users in these tenants/groups protected. If you opt not to use this option, users will become unprotected. If you select the check box, Tenant or Group auto-protection will be deactivated and changed to individual user protection. Users are still protected, but you must manually protect any newly added users. |
Displays license information and usage (customer company, license ID, units and status).
Every new user will appear in the Users section as Unprotected. If you use auto-protection by Tenant or Group, new users are protected automatically and will appear as Protected. When protecting users, you have two options: •Auto-protection by Tenant or Group (recommended)—maintenance-free, any newly added user member of an Azure AD group or belongs to a Tenant is automatically protected. See the note below for details. •Individual user protection—requires management, and you will need to manually protect each new user. Protect users 1.Click Protect. 2.Select a Tenant or Group for user auto-protection and click Protect. For individual user protection, select the users you want to protect and click Protect. The Default policy now protects users. 3.If required, specify a custom policy for the users in the Policies section.
Unprotect 1.Select individual users, a Tenant or a Group and click Unprotect. 2.When removing Tenant or Group auto-protection, you will be asked whether to Keep users in these tenants/groups protected. If you opt not to use this option, users will become unprotected. If you select the check box, Tenant or Group auto-protection will be deactivated and changed to individual user protection. Users are still protected, but you must manually protect any newly added users. |