Advanced PCAP logging

This feature is intended to provide more complex log files for ESET customer support. Use this feature only when requested to by ESET customer support, as it might generate a huge log file and slow down your computer.

1.Navigate to Advanced setup > Tools > Diagnostics and enable Enable Personal firewall advanced logging.

2.Attempt to reproduce the problem you are experiencing.

3.Disable advanced PCAP logging.

4.The PCAP log file can be found in the same directory where diagnostic memory dumps are generated:

Microsoft Windows Vista or newer

 C:\ProgramData\ESET\ESET Smart Security Premium\Diagnostics\

Microsoft Windows XP

 C:\Documents and Settings\All Users\...