Diagnostics

Diagnostics provides application crash dumps of ESET processes (for example, ekrn). If an application crashes, a dump will be generated. This can help developers debug and fix various ESET Smart Security Premium problems. Click the drop-down menu next to Dump type and select one of three available options:

Select Disable (default) to disable this feature.

Mini – Records the smallest set of useful information that may help identify why the application crashed unexpectedly. This kind of dump file can be useful when space is limited, however because of the limited information included, errors that were not directly caused by the thread that was running at the time of the problem may not be discovered by an analysis of this file.

Full – Records all the contents of system memory when the application stops unexpectedly. A complete memory dump may contain data from processes that were running when the memory dump was collected.

Enable Personal firewall advanced logging – Record all network data passing through Personal firewall in PCAP format in order to help developers diagnose and fix problems related to Personal firewall.

Enable Protocol filtering advanced logging – Record all data passing through Protocol filtering engine  in PCAP format in order to help developers diagnose and fix the problems related to Protocol filtering.

Log files can be found in:
C:\ProgramData\ESET\ESET Smart Security Premium\Diagnostics\ in Windows Vista and later or C:\Documents and Settings\All Users\... in earlier versions of Windows.

Target directory – Directory where the dump during the crash will be generated.

Open diagnostics folder – Click Open to open this directory in a new Windows explorer window.

Create diagnostic dump – Click Create to create diagnostic dump files in the Target directory.