Following upgrade from an earlier version of ERA

Updates to security in ESET Remote Administrator 6.5 make it necessary to review your network users settings, permissions and server settings following an upgrade from an earlier build of ERA.

Users and permission sets

The administrator should review all users and permission sets. The new security model is strongly based on static groups, so we recommend that you plan the structure of your groups and create permission sets afterward. The administrator can also create new native users.

validation-status-icon-warning IMPORTANT

Do not forget to assign each user a home group and permission set that will give the user permissions over that group. All objects created by the user are always automatically contained in that users's home group.

Following an upgrade, users will be divided into two categories:

Users who were not assigned a permission set for the All group in the older version of ERA will not have a home group in the new ERA. These users will not have permissions for Groups and Computers and therefore will not be able to see any devices.

Users who were assigned a permission set for the All group in the older version of ERA will keep their permissions for the All group. Additionally, these users will gain a new permission for the Groups and Computers functionality.

Server tasks and triggers

ESET Remote Administrator 6.5 allows only one trigger for each Server task. The number of server task triggers is automatically adjusted after an upgrade to match the number of server tasks. From Admin > Server Tasks select a task to see details about its trigger.

Reports, templates and all other objects

Following an upgrade all objects are contained in the static group All. The administrator can share objects among users in different ways:

duplicate objects to make them available to non-admin users

move objects to shared groups where more users can access them

users can be assigned other permission sets that would grant them limited rights for certain objects (for example Policies) over the All group

Static and dynamic groups

Static groups are essential for the new security model in ESET Remote Administrator 6.5, each object is located in one static group. Following an upgrade, the structure of static and dynamic groups stays the same. Users must be assigned proper permissions for their group so that they can see and interact with other group members.