1.Download a .zip file by clicking a language code in the table below to download Offline help for your ESET Remote Administrator in your desired language.
2.Save the .zip file (for example to a USB flash drive).
3.Navigate to following location on your server that runs ERA Web Console: %ProgramFiles%\Apache Software Foundation\Tomcat 7.0\webapps\era\webconsole\
4.Create a new folder named help within the actual location and Copy the .zip file to the help folder.
5.Extract the contents of the .zip file, for example en-US.zip, to a folder with the same name, in this case en-US so that the folder structure looks like this: %ProgramFiles%\Apache Software Foundation\Tomcat 7.0\webapps\era\webconsole\help\en-US
You can now open your ERA Web Console, select the language and log in. When you press the ? icon in the top right corner, an Offline help page will be displayed.
To update the Offline Help after the migration from a previous version (e.g. 6.4 to 6.5), follow previous steps, however in the step 3. delete the existing help folder (...webapps\era\webconsole\help) and create a new one in the same place. Then continue with the procedure.
You can add Offline help in multiple languages if required by following the same steps as above.
If your computer, or a mobile device you access ERA Web Console from, does not have an internet connection, you will need to change your setting in ERA Web Console to force ERA Offline help to open by default (instead of Online help). To do so, follow the instructions below the table.