New native user account

After you log into ERA Web Console, create one or more Native user accounts and configure their Permission Sets to allow different levels of management in ESET Remote Administrator.

validation-status-icon-warning IMPORTANT

We do not recommend that you use the default ERA Administrator account as a normal user account. It serves as a backup in case something happens to normal user accounts or if you get locked out, etc. You can log in with the Administrator account to fix such issues.

To create a new native user, go to the Admin tab, click Access Rights > Users and then click New at the bottom of the page.

icon_details_hoverNOTE

In order to create the user properly, we recommend you follow these steps:

1.Decide which static group will be the user's home group. If needed, create the group.

2.Decide what permission set would be best for the user. If needed, create new permission set.

3.Follow this chapter and create the user.

admin_create_new_native_user1

icon_section Basic

Basic

Enter a User name and an optional Description for the new user. Select Home Group. This is static group where all objects created by this user will be automatically contained.

Set Password

The password for the user should have at least 8 characters. The password should not contain the username.

Account

Enabled - Select this option unless you want the account to be inactive (you intend to use it later).

Have to change password - Select this option to force the user to change their password the first time they log into the ERA Web Console.

Password expiration - This option defines the number of days that the password is valid (it needs to be changed after that).

Autologout (min) - This option defines the idle time period (in minutes) after which the user is logged out of Web Console.

Full Name, Email contact and Phone contact can be defined to help identify the user.

icon_section Permission set

A user can be assigned multiple permission sets. You can select a pre-defined competence: Reviewer permission set (read-only rights for the All group) or Administrator permission set (full access to the All group) or Server assisted installation permission set (minimal access rights required for server assisted installation) or you can use a custom permission set. Each permission set provides permissions only for objects contained in the Static Groups selected in the permission set. Users without any permission set will not be able to log in to the Web Console.

validation-status-icon-error WARNING

All pre-defined permission sets have the All group in the icon_section Static Groups section. Be aware of this when assigning it to a user. Users will have these permissions over all objects in ERA.

icon_section Summary

Review the settings configured for this user and click Finish to create the user.