Download Agent from ESET website

Download the ERA Agent installation package from the ESET website. Select the appropriate package depending on the client computer's OS:

Windows

Linux

macOS

Server assisted installation - using the Agent installation package, this method downloads certificates from the ERA Server automatically (recommended for local deployment).

icon_details_hoverNOTE

If you decide to allow Server assisted installation by another user, make sure the following permissions are set:

The user must have Use permission for the Certification Authority that signed the server 's peer certificate and Use permission for at least one peer certificate. If no such certificate exists, the user will need Write permission to create a new one.

Write permission for the static group where the user wants to add the computer.

Offline installation - using the Agent installation package. You must manually export certificates and apply them in this deployment method.

If you encounter issues with the ERA Agent during installation, check the status log on the client machine to make sure ERA Agent is working properly. If there are problems with the Agent (for example, it is not connecting to the ERA Server), see Troubleshooting - Agent deployment.