Server Settings

In this section, you can configure specific settings for the ESET Remote Administrator Server itself.

icon_section Connection

Remote Administrator port (requires restart!) - This is the port for the connection between the ESET Remote Administrator Server and Agent(s). Changing this option requires restarting the ERA Server service for the change to take effect.

Web Console port (requires restart!) - Port for the connection between the ERA Web Console and the ERA Server.

Advanced security - Use this setting to have ERA Server use newest TLS and newly created certification authorities and certificates to use SHA-2. Enabling advanced security may break compatibility with older systems.

Certificate (requires restart!) - Here you can manage ERA Server certificates. Click Change certificate and select which ERA Server certificate should be used by your ERA Server. For more information, see Peer Certificates.

validation-status-icon-warning IMPORTANT

These changes require restart of the ESET Remote Administrator Server service. See our Knowledgebase article for instructions.

icon_section Updates

Update interval - Interval at which updates will be received. You can select a regular interval and configure the settings or you can use a CRON expression.

Update server - Update server from which the ERA Server receives updates for ESET products and ERA components.

Update type - Select the type of updates you want to receive.

Regular update

Update files will automatically be download from the ESET server with the least network traffic. Default setting.

Pre-release update

These updates have gone through thorough internal testing and will be available to the general public soon. You can benefit from enabling pre-release updates by having access to the most recent detection methods and fixes. However, pre-release updates might not be stable enough at all times and SHOULD NOT be used on production servers and workstations where maximum availability and stability is required.

Delayed update

This option allows updating from special update servers providing new versions of virus databases with a delay (i.e. databases tested in a real environment and therefore considered as stable).

icon_section Advanced Settings

HTTP Proxy - Use a proxy server to facilitate internet traffic to clients on your network. If you install ERA using the All-in-one installer, HTTP proxy is enabled by default. HTTP Proxy settings are not applied for communication with Secure Authentication servers (2FA).

WakeUp - ERA Server can run instant replication of the ERA Agent on a client machine. UDPv4 and UDPv6 ports are used with default port numbers 1237 and 1238. This is useful when you do not want to wait for the regular interval when the ERA Agent connects to the ERA Server. For example when you want a Client Task to be run immediately on client(s) or if you want a Policy to be applied right away.

SMTP server - Use an SMTP Server to let ERA Server send email messages (for example email notifications or reports). Specify details of your SMTP server.

Syslog server - You can have ERA send notifications and event messages to your Syslog server. Also, it is possible to export logs from a client computer's ESET product and send them to the Syslog server.

Static Groups - Enables automatic pairing of found computers to computers already present in Static Groups. Pairing works on reported hostname by ERA Agent and if it can not be trusted then it should be disabled. If pairing fails, the computer will be placed into the Lost and Found group.

Repository - Location of the repository where all installation files are stored.

icon_details_hoverNOTE

The default repository is set to AUTOSELECT. It is possible to create and use offline repository.

Diagnostics - Enable or disable the submission of anonymous crash report statistics to ESET for the improvement of customer experience.

 

Logging - Set the log verbosity to determine the level of information that will be collected and logged, from Trace (informational) to Fatal (most important critical information).

The latest ERA Server log file can be found here:

oWindows: C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs

oLinux: /var/log/eset/RemoteAdministrator/Server/

You can setup exporting logs to Syslog here.

Database cleanup - To prevent a database overload, you can use this option to regularly clean logs. The database cleanup deletes these types of logs: SysInspector logs, logs that are not collected anymore (logs from removed devices, logs from removed report templates). The database cleanup process runs every night at midnight by default. Changes to this setting will take effect following the next cleanup.

 

icon_section Customization

Customize UI - It is possible to add a custom logo to the ERA Web Console and the reports generated via Server Task.

None - Basic design, no custom logo

Co-branding - Allows custom logo for Web Console and in the footer of reports

White-labeling - Allows custom logo for Web Console and in the footer or header of reports

 

Company logo

Dark background logo (Web Console header) - This logo will be displayed in the top left corner of Web Console.

Light background logo - This logo will be displayed in the header (for MSP license owners) or footer (co-branding setting) of reports generated via Server Task.

Click folder to select a logo. Click download to download current logo. Click x to remove current logo.

 

Reports - If enabled, you can add text into Report footer text field which will be added to the right bottom corner of reports generated in PDF format.

validation-status-icon-warning IMPORTANT

A custom logo can not be used together with custom footer text. Logo has the same position as footer text. If logo and footer are used simultaneously, only logo will be visible. When using the White-labeling setting, the custom logo will appear in the upper left corner of the report; a smaller ESET logo is placed in bottom right corner, instead of footer text.