Licenses - add new license

ESET Remote Administrator has its own License Management which is accessible from the main menu under Admin > License Management.

You can use one of the three methods when adding a license, you can enter the License Key, provide Security Admin credentials, or upload an Offline license file.

validation-status-icon-warning IMPORTANT

A new security model in ERA 6.5 has changed license management. Only administrators whose home group is set to All, with Write permission on licenses in the home group, can add or remove licenses. Each license is identified by its Public ID and can contain one or more units. Licenses can be distributed only by an administrator to other users (lower Admins). A license is not reducible.

icon_section Type or copy and paste the License Key you received when you purchased your ESET security solution in to the License Key field. If you are using legacy license credentials (a Username and password), convert the credentials to a license key. If the license is not registered, it will trigger the registration process, which will be done on the ELA portal (ERA will provide the URL valid for registration based on the origin of the license).

active_add_license_key

icon_section Enter the Security Admin account credentials (ERA will display all delegate licenses in ERA License Manager).

active_add_lic_SA

icon_section Offline license file - copy a specific License file token and enter into ESET License Administrator portal and include the information about product(s) ERA is able to manage.

icon_details_hoverNOTE

For further instructions how to download Offline license file, see License Owner or Security Admin.

active_add_offline_license

One you are logged in ESET License Administrator portal, select the check box next to Allow management with Remote Administrator and enter Server Token (License file token from ERA) into ESET License Administrator portal when generating an offline license file, otherwise the license file won't be accepted by ESET Remote Administrator.

add_offline_license_file

Go back to ERA License Management, select Browse for the offline license file you've exported in ELA, click Upload and then click Add licenses button.

active_add_lic_token

List of licenses shown in categories (activated by) icon_license_ownerLicense Key, icon_offline_licenseOffline license or icon_security_admin Security Admin.

list_license_type

Licenses can be distributed to ESET security products from ERA using two tasks:

The Software installation task

The Product activation task