New native user account

After you log into ERA Web Console, create one or more Native user accounts and configure their Permissions Sets to allow different levels of management in ESET Remote Administrator.

validation-status-icon-warning IMPORTANT

We do not recommend that you use the default ERA Administrator account as a normal user account. It serves as a backup in case something happens to normal user accounts or if you get locked out, etc. You can log in with the Administrator account to fix such issues.

To create a new Native User, go to the Admin tab, click Access Rights > Users and then click New... at the bottom of the page.

To create a second Administrator account, follow the steps to create a native user account and assign the Administrator permission set to this account.

admin_create_new_native_user1

icon_section Basic

Enter a Username and an optional Description for the new user.

Authentication

The password for the user should have at least 8 characters. The password should not contain the username.

Account

Leave Enabled selected unless you want the account to be inactive (if you intend to use it later).

Leave Have to change password deselected (selecting this will force the user to change their password the first time that they log into the ERA Web Console).

The Password expiration option defines the number of days that the password is valid, it needs to be changed after that.

The Autologout(min) option defines the idle time period (in minutes), after which the user is logged out of Web Console.

Full Name, Email contact and Phone contact can be defined to help identify the user.

icon_section Permission set

Assign competences (rights) for the user. You can select a pre-defined competence: Reviewer permission set (similar to read-only rights) or Administrator permission set (similar to full access) or Server assisted installation permission set (similar to read-only rights) or you can use a custom Permission set.

icon_section Summary

Review the settings configured for this user and click Finish to create the account.