Introduction to ESET Remote Administrator

Welcome to ESET Remote Administrator (ERA) version 6. ERA 6 allows you to manage ESET products on workstations, servers and mobile devices in a networked environment from one central location. Using the ESET Remote Administrator Web Console (ERA Web Console), you  can deploy ESET solutions, manage tasks, enforce security policies, monitor system status and quickly respond to problems or threats on remote computers. ERA is made up of the following components:

ESET Remote Administrator Server - ERA Server can be installed on Windows as well as Linux servers and also comes as a Virtual Appliance. It handles communication with Agents, and collects and stores application data in the database.

ERA Web Console - ERA Web Console replaces ESET Remote Administrator Console (ERAC) in older versions, and is the primary interface that allows you to manage client computers in your environment. It displays an overview of the status of clients on your network and allows you to deploy ESET solutions to unmanaged computers remotely. After you install ESET Remote Administrator Server (ERA Server), you can access the Web Console using your web browser. If you choose to make the web server available via the Internet, you can use ERA from any place and/or device with an Internet connection.

ERA Agent - The ESET Remote Administrator Agent facilitates communication between the ERA Server and client computers. You must install the Agent on any client computer to establish communication between that computer and the ERA Server. Because it is located on the client computer and can store multiple security scenarios, use of the ERA Agent significantly lowers reaction time to new threats. Using ERA Web Console, you can deploy the ERA Agent to unmanaged computers that have been recognized via your Active Directory or ESET RD Sensor. You can also manually install the ERA Agent on client computers if necessary.

ERA Proxy - While it is not required for the deployment of your ESET solution, the ERA Proxy provides scalability. You can deploy the Proxy server on large networks to optimize database queries, improve overall network performance, and distribute load on the ERA Server. The ERA Proxy is also responsible for distributing configuration data to client Agents. You must install the ERA Agent on the same computer as the ERA Proxy Server to facilitate communication between the ERA Server and the Proxy.

Rogue Detection Sensor - ERA Rogue Detection Sensor detects unmanaged computers present on your network and sends their information to the ERA Server. This allows you to easily add new client computers to your secured network. RD Sensor remembers computers that have been discovered and will not send the same information twice.

HTTP Apache Proxy - Is a service that can be used in combination with ESET Remote Administrator 6 and later to distribute updates to client computers and installation packages to the ESET Remote Administrator Agent.

Mobile Device Connector - Is a component that allows for Mobile Device Management with ESET Remote Administrator, permitting you to manage mobile devices (Android and iOS) and administer ESET Endpoint Security for Android.

ERA VA Deployment - The ERA Virtual Appliance (ERA VA) is available for users who want to run ESET Remote Administrator (ERA) in a virtualized environment.

ESET License Administrator - ESET License Administrator, a new licensing portal for ESET products, allows you to manage licenses as a license owner (renewal/purchasing privileges) or security admin (product admin privileges) and observe license events such as expiration, usage, and authorization. See the ESET License Administrator section of this document for instructions to activate your product, or see the ESET License Administrator User Guide for more information about using the ESET License Administrator. If you already have an ESET-issued Username and Password that you want to convert to a License Key, see the Convert legacy license credentials section.