Computers

All client computers that were added to ESET Remote Administrator are shown here and are divided into Groups. Clicking on a group from the list (on the left) will display the members (clients) of this group in the right pane. You can filter the clients using the filters at the top of the page, there are also a few pre-defined filters that are quickly accessible:

You can filter by severity using the status icons: validation-status-icon-error red - Errors, validation-status-icon-warning yellow - Warnings, icon_success green - Notices and icon_unmanaged gray - Unmanaged computers. The severity icon represents the current status of your ESET product on a particular client computer. You can use a combination of these icons by turning them on or off. For example, to see only the computers with warnings, leave only the validation-status-icon-warning yellow icon on (the rest of the icons must be turned off). To see both, validation-status-icon-warning warnings and validation-status-icon-error errors, leave only these two icons on.

To add multiple filtering criteria, click Add filter and select an item from the list. You can filter the results by Computer Name, Description, Connected time, OS Version or the IPv4/IPv6 address. Active filters are highlighted in blue.

icon_details_hoverNOTE

If you are not able to find a particular computer in the list and know it is in your ERA infrastructure, make sure that all filters are turned off.

Click the icon_cogwheel icon to choose from Actions. You can Refresh the list of computers, Edit columns, use Auto-fit columns feature, Clear Selection, or use Table Sorting.

Subgroups check box - to show subgroups of the currently selected group.

Unmanaged computers (clients on the network that do not have the ERA Agent or an ESET security product installed) usually appear in the Lost & Found group.

You can select specific device or deselect specific entries when you clicked the select all checkbox at the top.

You can drag and drop clients to move them between groups.

Using the drop-down menu below the filters, you can limit the displayed clients (computers/mobiles). There are a few categories:

All Devices from the drop-down menu to see all the client computers again, without limiting (filtering) displayed clients. You can use a combination of all the above filtering options when narrowing down the view.

ESET Protected (protected by an ESET product)

Remote Administrator (individual ERA components such as Agent, RD Sensor, Proxy, etc.)

Other (Shared Local Cache, Virtual Appliance). When you make your selection, only the respective clients will be displayed.

computer_filters

You can use the context menu (icon_cogwheel icon) next to an existing group to create a new Static or Dynamic group, create a New task or select from other available actions.

Refer to Icon legend for details about different icon types and statutes.