Two Factor Authentication

Two-Factor Authentication provides a more secure method to log into and access ERA Web Console.

Only the ERA Administrator can enable Two-Factor Authentication (2FA) for other users' accounts. Once enabled, a user needs to configure 2FA themselves before they can log in. Users will receive a link via text message (SMS) which they can open in their phone's web browser to view instructions to configure 2FA.

Two-Factor Authentication is provided by ESET and its ESET Secure Authentication technology. You do not need to deploy or install ESET Secure Authentication within your environment, ERA automatically connects to ESET servers to authenticate users who are log into your ERA Web Console.

Users with 2FA enabled will be required to log into ESET Remote Administrator using ESET Secure Authentication.

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It is not allowed to use users with 2FA for Server Assisted installation.