There are two ways to obtain a new License Key without converting your existing credentials; you can purchase a license online or at a retail location.
|1.||If you purchased a license online, you should have received two license emails from ESET. The first email contains your License Key, PLID (Public License ID), product name (or list of products) and quantity. The second email contains your PLID and ESET License Administrator password.|
To open the ESET License Administrator dashboard, enter your License Key (the letter/number combination you received when you purchased your license) in the following format: XXXX-XXXX-XXXX-XXXX-XXXX and click Manage License.
You will be prompted to enter your ESET License Administrator password (you can find it in the second license email). Click Authenticate and you will be logged into the ESET License Administrator dashboard, for your chosen license. If you do not know the Password, click Forgotten password? to have it re-sent via email.
|2.||If you purchased your license at a retail location, you must register it before you can activate your ESET product. To register the License Key, enter the License Key (the letter/number combination) in the following format: XXXX-XXXX-XXXX-XXXX-XXXX and click Manage License. The ESET License Administrator dashboard will display the message License is not registered. Click register your license to register the license. You can choose to skip registration, but it is recommend that you register your license as soon as possible to allow for the activation of your ESET product.|